{"id":14238,"date":"2020-09-08T20:31:59","date_gmt":"2020-09-08T18:31:59","guid":{"rendered":"https:\/\/www.joab.se\/?page_id=14238"},"modified":"2024-11-26T11:47:07","modified_gmt":"2024-11-26T10:47:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.joab.se\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"pl-14238\"  class=\"panel-layout\" ><div id=\"pg-14238-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-14238-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-14238-0-0-0\" class=\"so-panel widget widget_joab-hero-banner-widget panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-joab-hero-banner-widget so-widget-joab-hero-banner-widget-default-d75171398898-14238\"\n\t\t\t\n\t\t><div class=\"hero-banner-container\" style=\"background: url('https:\/\/www.joab.se\/wp-content\/uploads\/2020\/09\/Kontakt_shutterstock_1433366867-scaled-1-1920x1280.jpg');background-position: 50% 50%\">\n        <div class=\"hero-content\">\n      <div class=\"border-container\" style=\"max-width: 40%\">\n          <h1 style=\"font-size: 3vw\">FAQ<\/h1>\n      <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"breadcrumbs\">\n            <p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.joab.se\/en\/\">Home<\/a><\/span><\/span><\/p>    <\/div>\n\n<\/div><\/div><div id=\"panel-14238-0-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">FAQ<\/h2>\n<p style=\"text-align: center;\">Here we have listed some of the most frequently asked questions.<br \/>\nHowever, if you do not find the answer to your question below, you can try clicking on the <a href=\"https:\/\/www.joab.se\/en\/contact\/\">contact page<\/a> to contact us directly.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-14238-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-14238-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-14238-1-0-0\" class=\"so-panel widget widget_joab-faq-widget panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-joab-faq-widget so-widget-joab-faq-widget-default-d75171398898-14238\"\n\t\t\t\n\t\t><div class=\"faq-container\">\n    <h3>Finance\/HR<\/h3>\n\n    <div class=\"faq\" id=\"faq-19286408355fbf75867ab23781978271\">\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-0-19286408355fbf75867ab23781978271\" aria-expanded=\"true\" aria-controls=\"answer-0-19286408355fbf75867ab23781978271\">\n                    <i class=\"fas fa-question-circle\"><\/i> What is your billing address?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-0-19286408355fbf75867ab23781978271\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-19286408355fbf75867ab23781978271\">\n                <div class=\"card-body\">\n                <p>JOAB F\u00f6rs\u00e4ljnings AB<br \/>\n\u00d6sterg\u00e4rde Industriv\u00e4g 50<br \/>\nSE-417 29 G\u00f6teborg<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-1-19286408355fbf75867ab23781978271\" aria-expanded=\"true\" aria-controls=\"answer-1-19286408355fbf75867ab23781978271\">\n                    <i class=\"fas fa-question-circle\"><\/i> What is your organisation number?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-1-19286408355fbf75867ab23781978271\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-19286408355fbf75867ab23781978271\">\n                <div class=\"card-body\">\n                <p>Our organisation number is 556315-6008<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-2-19286408355fbf75867ab23781978271\" aria-expanded=\"true\" aria-controls=\"answer-2-19286408355fbf75867ab23781978271\">\n                    <i class=\"fas fa-question-circle\"><\/i> I want to work for you, what vacancies do you have?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-2-19286408355fbf75867ab23781978271\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-19286408355fbf75867ab23781978271\">\n                <div class=\"card-body\">\n                <p>We post all our vacancies here &gt;&gt; <a href=\"https:\/\/www.joab.se\/en\/career\/\">Career<\/a>. There you can also read what it is like to work at JOAB and what our employees think.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-3-19286408355fbf75867ab23781978271\" aria-expanded=\"true\" aria-controls=\"answer-3-19286408355fbf75867ab23781978271\">\n                    <i class=\"fas fa-question-circle\"><\/i> Do you receive invoices digitally?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-3-19286408355fbf75867ab23781978271\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-19286408355fbf75867ab23781978271\">\n                <div class=\"card-body\">\n                <p>Yes it is possible to send as a pdf.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-14238-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-14238-1-1-0\" class=\"so-panel widget widget_joab-faq-widget panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-joab-faq-widget so-widget-joab-faq-widget-default-d75171398898-14238\"\n\t\t\t\n\t\t><div class=\"faq-container\">\n    <h3>Service<\/h3>\n\n    <div class=\"faq\" id=\"faq-163967212624d3bea84781312750212\">\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-0-163967212624d3bea84781312750212\" aria-expanded=\"true\" aria-controls=\"answer-0-163967212624d3bea84781312750212\">\n                    <i class=\"fas fa-question-circle\"><\/i> Where is the nearest workshop?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-0-163967212624d3bea84781312750212\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-163967212624d3bea84781312750212\">\n                <div class=\"card-body\">\n                <p>Click on the link below to open up the map and find your nearest workshop.<\/p>\n<p><a href=\"https:\/\/www.joab.se\/kontakt\/#service\">JOAB Service<\/a><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-1-163967212624d3bea84781312750212\" aria-expanded=\"true\" aria-controls=\"answer-1-163967212624d3bea84781312750212\">\n                    <i class=\"fas fa-question-circle\"><\/i> What are the opening hours of JOAB service?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-1-163967212624d3bea84781312750212\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-163967212624d3bea84781312750212\">\n                <div class=\"card-body\">\n                <p>To see current opening hours for our service workshops go to:<\/p>\n<p><a href=\"https:\/\/www.joab.se\/en\/contact\/\">Contact, address and opening hours<\/a><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-2-163967212624d3bea84781312750212\" aria-expanded=\"true\" aria-controls=\"answer-2-163967212624d3bea84781312750212\">\n                    <i class=\"fas fa-question-circle\"><\/i> Who do I contact to book service?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-2-163967212624d3bea84781312750212\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-163967212624d3bea84781312750212\">\n                <div class=\"card-body\">\n                <p>Click on the link below for contact information for our service workshops:<\/p>\n<p><a href=\"https:\/\/www.joab.se\/en\/contact\/\">Contact, address and opening hours<\/a><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-14238-1-2\"  class=\"panel-grid-cell\" ><div id=\"panel-14238-1-2-0\" class=\"so-panel widget widget_joab-faq-widget panel-first-child panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-joab-faq-widget so-widget-joab-faq-widget-default-d75171398898-14238\"\n\t\t\t\n\t\t><div class=\"faq-container\">\n    <h3>Spare parts<\/h3>\n\n    <div class=\"faq\" id=\"faq-10459881965fbf757b9527c589158075\">\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-0-10459881965fbf757b9527c589158075\" aria-expanded=\"true\" aria-controls=\"answer-0-10459881965fbf757b9527c589158075\">\n                    <i class=\"fas fa-question-circle\"><\/i> Where do I order service parts?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-0-10459881965fbf757b9527c589158075\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-10459881965fbf757b9527c589158075\">\n                <div class=\"card-body\">\n                <p>Click on the link below for more information:<\/p>\n<p><a href=\"https:\/\/www.joab.se\/en\/service\/spare-parts\/\">JOAB Spare Parts<\/a><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-1-10459881965fbf757b9527c589158075\" aria-expanded=\"true\" aria-controls=\"answer-1-10459881965fbf757b9527c589158075\">\n                    <i class=\"fas fa-question-circle\"><\/i> Where can I find your spare parts catalogs?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-1-10459881965fbf757b9527c589158075\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-10459881965fbf757b9527c589158075\">\n                <div class=\"card-body\">\n                <p>Click on the link below to access our spare parts catalogs:<\/p>\n<p><a href=\"https:\/\/www.joab.se\/en\/service\/spare-parts-catalogs\/\">JOAB Spare Parts Catalogs<\/a><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"card\">\n            <div class=\"card-header question\" id=\"headingOne\">\n                <h5 class=\"mb-0\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#answer-2-10459881965fbf757b9527c589158075\" aria-expanded=\"true\" aria-controls=\"answer-2-10459881965fbf757b9527c589158075\">\n                    <i class=\"fas fa-question-circle\"><\/i> What is JAS Partner?                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"answer-2-10459881965fbf757b9527c589158075\" class=\"collapse answer\" aria-labelledby=\"headingOne\" data-parent=\"#faq-10459881965fbf757b9527c589158075\">\n                <div class=\"card-body\">\n                <p>JAS - JOAB Authorized Service Partner.<br \/>\nWe offer our partners an easy way to order spare parts via our e-commerce.<br \/>\nAs a Service Partner, you can apply for access via e-handel@joab.se<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Here we have listed some of the most frequently asked questions. However, if you do not find the answer to your question below, you can try clicking on the contact page to contact us directly.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14238","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - JOAB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.joab.se\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - JOAB\" \/>\n<meta property=\"og:description\" content=\"FAQ Here we have listed some of the most frequently asked questions. 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